Cortana On The Xbox One Is Really… Bad

Cortana On The Xbox One Is Really… Bad

So we finally managed to get our hands on the new Xbox One Preview Dashboard, and as someone who uses Siri probably a lot more than most on iPhone I was actually really looking forward to using Cortana to get things done quick on the Xbox One, especially since I’ve never had a Kinect for mine and could finally use my headset.

After just a little bit of testing, I can tell you that I was less than impressed with just how terribly Cortana works. Don’t get me wrong though, because it’s not about the voice dictation or understanding what I am saying; Cortana picks up my words perfectly, she just does the most incredibly idiotic things with them. Here’s a few examples of what I said, ideas I tried and what Cortana did in response.

My input: “Hey Cortana, Play a Game”

Cortana’s Action: “Launching Lover’s in a Dangerous Space Time.”

This is a game that is installed but I have never even launched it before, obviously meaning it wasn’t the previously played game either and so apparently Lover’s in a Dangerous Space time is like… the game of all games you guys. It did this twice and I still have no idea why it’s the chosen game.

Me: “Start a Party and invite friends”

Cortana: *Bing searches “Parties with Friends”*


Me: “Start a party and invite my favorites”

Cortana: *Brings up Bing search results that include how to invite people to a party*

This was getting really frustrating.

Me: “Open settings”

Cortana: “Open Which App?”

Me: Settings

Cortana: “Which App?”

Me: Hmmmm.

Me: “Hey Cortana, Show my Friends”

Cortana: *Bing searches “Show my friends”.

Me: “Hey Cortana”

Cortana: *Bing searches “Hey Cortana”.

You can really only get anywhere by saying straightforward items like “Hey Cortana, friends” or “Hey Cortana, Store”. Even then, at one point I said “Hey Cortana, Games and Apps” and you guessed it… it Bing searched “Games and Apps” instead of launching Games and Apps on the console. I’m not sure what it’s trying to do here.

In case you haven’t noticed, Cortana really wants to Bing things for you, even if you search for a game on your Xbox or like the way you would search for a game on Xbox 360 and be taken to that game in the store, Cortana wants you to go the the snapped Cortana bar and see a Bing search instead.

I spent roughly 15 minutes just trying to use Cortana over and over again and the experience was nothing short of infuriating to say the least, and something that I could never see people actually trying to use. I say again that it wasn’t that it wasn’t picking my words up right, it did a decent job most of the time, and I’ve only based this on when it did detect the right words. I did manage to launch a few games, and go to the store etc eventually using really basic wording, but Cortana as a Siri-level assistant is currently in worse shape than the Xbox 360 was with the basic kinect voice activation.

I tried to get Cortana to quit the game I was playing, but boy oh boy was that impossible. The first time I said “Close Game”, Cortana picked it up as “Team is Gay”. Okay, very fitting for a typical online lobby full of dirtbag teenagers playing COD there… Xbox”. I tried “Quit Game” maybe 5 times, and I think the most annoying thing of all is that Cortana kept detecting the word “quit” but then ultimately swapped it out for “Twitch” as it processed, over and over again and what would Cortana be if it didn’t eventually lead to it Bing searching “Twitch Game”, leaving the snapped version of Cortana hanging open for me to unsnap *again*.

I know that this is a preview build, and some bugs I saw like Cortana becoming unresponsive while in “say anything on the screen” mode are to be expected, but as for the parts where she was doing the wrong things with the right words?

My faith in this feature has tanked pretty hard, and I’m really one of the few that champions voice commands and their ability to make life easy when working well. The thing that originally got me so interested in Cortana on the Xbox was that you could start a party and invite a friend with just a few words while playing. The videos shows “Hey Cortana, start a party and invite [friend gamertag or even real name] and hey presto, it created the party *and* sent the invite out. I was at best able to start a party, but as for inviting anyone easily? No go. I only invited a friend to a party once… and it was by mistake… and it wasn’t anyone I actually wanted to invite.

I haven’t used Cortana much on phone or Windows, so I’m not entirely sure how effective she is there, but if this is any indiction on how Cortana is going to pan out on Xbox One, we may as well forget that the feature was even there. I really want to believe that these are issues that are going to be resolved by the time the final dashboard update comes out, but the way things stand right now, my hopes aren’t very high at all.


  1. Generic ZA June 23, 2016

    Hey Cortana, catch a wake up … You guessed it Cortana *Bing searches “catch a wake up”

    Hope they fix it, sounded promising but delivery seems to be lacking at the moment.

  2. cweb1988 June 23, 2016

    Well that doesn’t bode well. Voice assistants are really cool…..but AI just isn’t on a level yet where they’re any good. Even Siri isn’t all that useful.

  3. Nimble Navigator June 24, 2016

    I won’t even bother trying it til’ they feel confident enough to release it.

  4. Fox1 – Retro June 24, 2016

    Article is trending on N4G 😀

  5. Jeremy Sharp June 24, 2016

    They need an option to disable Bing support… Most commands turn into a Bing search…

  6. June 24, 2016
  7. Abraham Sabeh July 1, 2016

    Hey I don’t know if anybody else has this problem but I don’t have a Kinect just a headset so when I say hey cortana into my headset it works the first time, but after that she doesn’t come up anymore when I say hey cortana again? How do I fix this?

    • Nick de Bruyne July 1, 2016

      Hmm, mine doesn’t have that issue. It has every other issue on the planet, but not that one. Odd.

  8. John Rice August 1, 2016

    I am experiencing all of the bugs you have described when using the new update this weekend. So frustrating! I think the most annoying party is that Cortana always wants to stay in snapped mode following every frickin stupid bing search.

  9. maxim baller August 27, 2016

    (While watching netflix)
    “Hey cortana pause”
    Cortana snaps bing and says something along the lines of; “I can’t search for that because I can’t detect the internet”
    (Netflix still playing behind snap panel proving I am still online)
    “Hey cortana unsnap”
    Cortana tries searching bing again and tells me I’m not online again.
    (Netflix plays…still not paused)
    “Time to turn cortana off and go back to controller/kinect commands…
    (A couple of minutes later)
    …Xbox go to netflix”
    Xbox goes straight to netflix no problem.
    Conclusion: cortana suuuuucks!!!

  10. Troy Murray March 9, 2017

    I hate Cortana so much…… Completely useless in understanding or executing. All around completing any task causes more frustrations than any noob, griefer, camper that you will play against..Period.

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